VerifyMyAgent

Privacy Policy

Last updated: October 28, 2026

VerifyMyAgent (“VerifyMyAgent,” “we,” “us,” or “our”) provides services that allow people to verify their identity, connect an AI agent that can act on their behalf, and allow others to verify that relationship.

This Privacy Policy explains the types of personal information we collect, how we use it, how we disclose it, and the choices available to you.

1. Information We Collect

Contact and account information

We collect information such as your email address and other information you provide when you create an account, request access, communicate with us, manage your settings, or otherwise use the Services.

Identity verification information

When you verify your identity, an identity-verification service provider processes information needed to perform the check. This may include information from a government-issued identification document, images of your identification document, images or video of your face, and information produced from identity, fraud, liveness, or facial-comparison checks.

Our identity-verification provider may store and process this information on our behalf. Authorized VerifyMyAgent personnel may have access to information available through the provider when reasonably necessary for verification, support, fraud prevention, security, or legal compliance.

We may receive and store information reported by the identity-verification provider, such as the verification result, verified identity information, document information, and fraud or risk signals.

Additional information about the identity-verification provider and the verification process may be provided when you begin an identity check.

Information from connected AI agents

When you connect an AI agent to VerifyMyAgent, we may receive information from that agent about your connection, requests, transactions, communications, activity, results, and outcomes involving the Services.

This may include information about what the agent was asked to do, actions it took or attempted, parties or services involved, amounts or other transaction details, savings, refunds or other results, and information associated with communications or materials used in carrying out a request.

The information we receive depends on the features you use, the actions your agent performs, and the sharing settings that apply.

Verification information

We collect information about verification records created through the Services, including when they are created, used, checked, expire, or are revoked.

Usage, device, and technical information

When you use the Services, we and our service providers may automatically collect information such as:

  • IP address and approximate location;
  • browser, device, and operating-system information;
  • pages and features used;
  • dates and times of activity;
  • referral and advertising information;
  • interactions with the Services;
  • cookies and similar identifiers; and
  • technical, diagnostic, and error information.

We may associate this information with your account or other information you provide to us.

Information from other sources

We may receive information from service providers, advertising partners, connected services, and other third parties that help us provide, secure, analyze, or improve the Services.

2. How We Use Information

We may use personal information to:

  • provide, operate, maintain, and improve the Services;
  • create and manage accounts and access;
  • verify identity;
  • connect and support AI agents;
  • create and manage verification records;
  • communicate with you about your account, requests, access, or the Services;
  • provide customer support;
  • understand how people find and use the Services;
  • measure and improve our products, features, and user experience;
  • understand and improve how connected agents perform tasks and requests;
  • measure results and outcomes associated with use of the Services;
  • prevent fraud, abuse, and security incidents;
  • troubleshoot and repair errors;
  • enforce our terms and protect our rights and the rights of others;
  • comply with legal obligations; and
  • advertise and measure the effectiveness of our advertising where permitted.

If you request an invitation or another specific communication from us, we use your contact information to provide that communication. We will send promotional communications where permitted and subject to your choices.

3. How We Disclose Information

Service providers

We use companies that help us provide and operate the Services, including providers of identity verification, hosting, data storage, authentication, analytics, security, error monitoring, communications, and customer support. They may process personal information on our behalf as necessary to perform their services.

Connected AI agents and services

An AI agent or other service that you connect may receive information needed to provide the functionality you request, including information relating to your VerifyMyAgent account, verification status, or verification records.

Third-party services process information under their own terms and privacy policies.

People who receive a verification

Information included in a verification record may be viewed by people who receive or use the associated verification code or link.

Advertising partners

We may use advertising platforms and related technologies to advertise VerifyMyAgent, measure advertising performance, and understand how people arrive at and use the Services.

These partners may receive information such as device and browser information, advertising identifiers, campaign information, pages viewed and activity relating to our advertisements, certain conversion information, and contact information such as an email address or phone number, which may be hashed before it is shared. Their technologies may collect contact information entered on a page, including before a form is submitted, and use it to match activity to their users, measure and attribute advertising, and show relevant ads.

We do not intentionally provide advertising partners with government identification information, identity-verification evidence, verification codes, account credentials, or other security-sensitive information.

Legal, safety, and business purposes

We may disclose personal information where reasonably necessary to:

  • comply with applicable law or legal process;
  • protect the safety, rights, or property of VerifyMyAgent, our users, or others;
  • detect, investigate, or prevent fraud, abuse, or security threats; or
  • enforce our agreements.

We may also disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

At your direction

We may disclose information when you direct us to do so or otherwise give us permission.

4. Sensitive Information

Some information used for identity verification, including government identification information and information derived from facial or biometric processing, may be considered sensitive personal information under applicable law.

We use this information for purposes such as identity verification, fraud prevention, security, support, and legal compliance.

We do not use identity-verification information for targeted advertising, and we do not sell sensitive identity-verification information.

5. Advertising, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, browser storage, and similar technologies to:

  • keep the Services working;
  • recognize browsers or sessions;
  • understand use of the Services;
  • measure product performance;
  • remember advertising attribution; and
  • measure or improve advertising.

We may work with advertising platforms that collect or receive information about activity on certain pages of our Services.

Advertising technologies are not used on pages where users enter a verification code or view a verification record.

Depending on where you live, certain advertising activities may be considered targeted advertising, a “sale,” or “sharing” of personal information under applicable privacy laws.

You can manage cookies and advertising preferences through your browser and the controls made available by advertising platforms and industry opt-out services.

6. Verification Records

A verification record may include information such as:

  • the verified person’s name;
  • the agent registered to represent them;
  • the status of the verification;
  • when the verification was created, checked, expired, or revoked; and
  • other information necessary to verify the registered relationship.

Verification records do not display government identification documents or ordinary account credentials.

A VerifyMyAgent verification confirms the information shown on the record. It does not by itself grant authority for a particular payment, purchase, contract, transaction, or communication.

7. Messages and Communications

The Services may support communications involving people or organizations that a connected agent contacts on your behalf. We may process contact information and related information as necessary to provide those communications, support the Services, prevent fraud or abuse, and maintain security.

We do not sell, rent, transfer, or share text messaging opt-in consent for marketing or promotional purposes. Messaging providers may process contact information only as necessary to deliver requested messages and support related operational or security functions.

8. Retention and Deletion

We retain personal information for as long as reasonably necessary to provide the Services and for legitimate purposes such as security, fraud prevention, legal compliance, dispute resolution, and maintaining appropriate records.

You may ask us to delete your personal information.

Following a verified deletion request, we will delete or de-identify personal information subject to applicable legal, security, fraud-prevention, and recordkeeping requirements. Where appropriate, we will also instruct service providers processing information on our behalf to delete it.

We generally aim to complete verified deletion requests within 30 days, subject to applicable exceptions and technical limitations such as temporary backup retention.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on where you live, you may have rights concerning your personal information, including rights to:

  • access information we hold about you;
  • correct inaccurate information;
  • request deletion;
  • obtain a portable copy of certain information; and
  • exercise other rights provided by applicable law.

You may also be able to change certain VerifyMyAgent sharing or account settings through the Services.

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

11. Children

The Services are intended for adults age 18 and older and are not directed to children.

If we learn that we have collected personal information from someone who is not eligible to use the Services, we may take appropriate steps consistent with applicable law and our legal and security obligations.

12. International Processing

VerifyMyAgent is based in the United States.

Personal information may be processed in the United States and in other countries where our service providers operate. Those countries may have different data-protection laws than the country where you live.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will post the updated version and change the “Last updated” date.

If a change materially affects how we use personal information previously collected, we will provide additional notice or obtain consent where required by law.

14. Contact Us

For privacy questions or requests, contact support@verifymyagent.ai.